Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder through your local delivery service and might like to terminate your order, 1st check your email and/or spam filtration system to ensure you clicked on the correct shipping address and/or LINK. Once this has been done, in case you are still thinking about continuing, just answer the e-mail with the details of your request and you may greatly appreciate any assistance you might offer. For specialized issues, you may possibly need to contact customer support via their particular phone number: (Toll Free). Alternatively, if an individual have any other questions, you could send us an email and we will try our best to assist you.
Your bundle will arrive at your door within 7 to ten functioning days. Please note of which shipping times may possibly vary from a single courier company to another. It is therefore, constantly preferable to order with a reliable company. To assist ensure your package deal arrives safely, all of us always advise that you sign your parcel’s “Thanks Regarding Sending” section in order to arrives. Your regional delivery services are usually required to clearly display this signature confirmation on all sent items, including Element Vape goods.
Once your parcel is here at your door, you will need to collect this as soon because possible. This is normally done by completing a self-addressed, stamped envelope together with your return address and tracking number. Upon arrival, ensure that your unit is fully charged and ready to begin using this immediately. Tend not to wait for your Element Vape product to be able to warm up; it cannot be stressed sufficient, particularly in the case regarding rechargeable batteries.
As defined inside the above paragraph, when shipping in order to UK residents, shipping will probably be facilitated by certainly one of our across the country network of courier companies, such since DPD, FED EX LOVER or UPS — but please allow for additional costs to be obtained into consideration any time placing your purchase. Customers located inside the Republic of eire are not permitted to purchase online. In most cases, customers located within typically the Republic of Ireland will be not able to purchase the product through the use of credit playing cards or debit cards. We all are currently going through JUUL Pods some issues together with credit card scams in European countries and certain instances, payments made using these methods may possibly be declined or even reversed. In inclusion, all deliveries to EU customers may possibly be subject to fees and import tasks.
Whenever shipping internationally, please note that traditions procedures are really time-consuming and frequently require the assistance of a good independent customs dealer. In the situation of an imported product, delivery occasions will be dependent on your courier’s international delivery service and transit times may greatly exceed our internal shipping and delivery estimates. If you are unsure of expected flow times, please get in touch with us immediately. Global orders will usually arrive within three to five business days after payment has been received.
For all those questions concerning this matter, please note that questions should be aimed towards our business headquarters. Should an individual need for making adjustments or inquire concerning our services in general, you can do so in anytime during business hours, Monday by means of Friday, except Sunday, Wednesday, and Thurs. Should you have any other questions, you can possibly contact our consumer service team or one of our sales representatives on the main office. In the event you prefer to spot your order on the internet, you are pleasant to visit our website and follow the particular simple instructions supplied. All billing and ordering information may be provided at the click associated with a button.
As constantly, we strongly advise that all orders be paid with regard to completely before delivery or delivery associated with products. Any modifications to shipping or perhaps delivery policies will probably be clearly indicated after receipt of payment. In the occasion of a problem in any product, please contact all of us right away to get a return or replacement. As long as your satisfaction will be our number one priority, we all will work along with you to definitely make positive that you have the absolute best electronic products available.